Team Coaching Network - enabling effective change in business

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====== Hardware manager in a High-Tech manufacturing company ======


Dear Dave,

Many thanks for facilitating the [[lamp|LAMP]] training course through October and November
2023. I found the course very engaging and relevant and some of the concepts you
introduced I find am using every day. Simple ideas presented so well such as the W3 (What
did we do well, What didn’t go well, What did we learn?) and TWS, Think, Write, Share, are
now used as standard in our project meetings. I particularly enjoyed the R,E,A,L
presentations, presenting a weekly report on how I implemented some of the concepts
learnt from the week before. It was interesting and reassuring that others in the group
were facing similar challenges to my own and more importantly, how they overcame them.

Finally, as the course progressed, I found that the concepts that I have learnt and am
beginning to implement, are very relevant to the KLA core business values. These are

* Drive to better – The course was demanding and pushed us beyond our sub-conscious limits. Always looking for ways to improve ourselves.

* High Performing Teams – As I’ve introduced the concepts learnt on the course, in particular the coaching sessions, I have seen the performance of my team leaders improve. People are learning the course content from me and starting to implement which is great to see.

This course for me has been very worthwhile. I hope, as my career progresses, to be able
to send my colleagues on the [[lamp|LAMP]] and [[impact|IMPACT]] training courses in the future.

Sincerely,
Phil (surname)
Platform Equipment Manager
(Company Name)